Industry News (Page 2)

A youth charity has moved to a cloud-based phone system to cut costs and improve the quality of calls. The Merseyside Youth Association had been using a traditional combination of a private branch exchange (PBX), which is a private telephone network within an organisation, and intergrated services digital network (ISDN), which transmits video and data as well as voice. As part of an overhaul of its communications it has now adopted the ISTRA cloud system, that has been developed by communications firm Centile. The charity says that since the switch to a cloud based system call costs have reduced and the quality of calls hasRead More →

The Information Commissioner’s Office (ICO) is looking to launch an online child protection code of practice, which has been developed with input from charities. The Age-appropriate design: a code of practice for online services lays out 16 standards for digital firms to ensure children are safe online. These include ensuring the best interests for the child are the primary consideration for online services that are likely to be accessed by a child. The different ages of children viewing content need to be considered and content and digital products need to be transparent, with clear privacy information that includes “additional specific bite-sized explanations about personal data.Read More →